At Jovian Climb, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase on our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you visit our website or make a purchase:
- Personal Identification Information: Name, email address, phone number, delivery address, payment details (note: we only offer cash on delivery as a payment method), and any other information you provide voluntarily.
- Usage Data: Information on how you access and use our website, including your IP address, browser type, and interaction with our pages.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve the functionality and user experience on our website.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Processing Orders: To complete transactions, deliver products, and handle customer service.
- Improving Our Website: To personalize your experience, analyze website usage, and improve our offerings.
- Marketing and Communication: We may send you promotional emails or newsletters about our products, special offers, or updates. You can opt-out of these communications at any time (see “Opt-Out” section below).
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third-party service providers who assist in running our business, such as payment processing, delivery services, and email communications. These providers are obligated to keep your information confidential and secure.
4. Security of Your Information
We take the protection of your personal information seriously and use industry-standard security measures to safeguard it. However, no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can opt-out by clicking the “unsubscribe” link in any marketing email we send or by contacting us directly at [email protected].
- Access, Correction, or Deletion: You may request access to, correction of, or deletion of your personal information by contacting us via the email address provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience.
8. International Transfers
Since Jovian Climb operates worldwide, your information may be transferred to, stored, and processed in countries outside of your own. By using our website and providing us with your personal information, you consent to these transfers.
9. Updates to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]